Overview of this Privacy Notice

The platform collects information needed to provide services and meet legal requirements:

• Identity and contact: name, date of birth, address, email, phone, KYC documents.
• Account and usage: login data, gameplay and betting records, responsible gaming settings.
• Transactions: deposits, withdrawals, payment instrument details handled through providers.
• Technical data: device information, browser type, IP address, approximate location, cookies and similar technologies.
• Support records: inquiries, complaints, and communications.

Why this information is collected:

• To create and manage accounts, verify age and identity, and provide online services.
• To process payments, prevent fraud, and comply with AML/CFT and tax rules.
• To improve performance, fix issues, and support responsible gaming.
• To meet obligations under applicable laws and respond to lawful requests.

Protection measures:

• Encryption in transit and at rest, segregated storage, access controls, and multi‑factor authentication.
• Logging, monitoring, vulnerability management, and incident response procedures.
• Staff training, confidentiality commitments, and role‑based access.
• Vendor due diligence and contractual data protection obligations.
• Data minimisation and retention controls.

User rights under India laws (Digital Personal Data Protection Act, 2023; Information Technology Act, 2000 and SPDI Rules):

• Access: request a copy of personal data and processing details.
• Correction: update inaccurate or incomplete information.
• Deletion: request erasure where permitted by law.
• Withdrawal of consent: revoke consent for processing that relies on consent.
• Grievance: raise complaints for redressal.

Personal data is used for purposes that are lawful, necessary, and transparent:

• Account services: registration, authentication, account settings, responsible gaming tools.
• Transactions: deposits, withdrawals, chargebacks, and payment reconciliation via providers.
• Service improvement: troubleshooting, testing, analytics, and performance measurement.
• Customer support: responding to requests, disputes, and service messages.
• Compliance: KYC checks, AML/CFT screening, sanctions screening, and reporting to authorities where required.
• Marketing: optional updates and offers based on consent, with opt‑out available at any time.

Processing is based on consent, performance of a contract, legal obligations, or legitimate interests. The operator does not sell personal data.

Users can manage information through account settings or by submitting a verified request to support. To protect security, identity verification may be required before actioning requests.

• Access: receive a summary of data and processing.
• Correction: update identity, contact, or account details that are inaccurate.
• Deletion: request erasure. Certain records may be retained to meet legal or regulatory duties (for example, AML or tax).
• Consent: withdraw consent for specific processing; some services may no longer function afterward.

By using the platform, the user consents to security checks, including KYC and AML screening, and to processing of payment information by payment service providers. Responses to rights requests are provided within a reasonable time under applicable law.

The services are intended for adults aged 18 and over. The operator cannot confirm age without supporting documents and may request proof during verification.

If an account is found to belong to a minor, access is restricted and personal information is deleted, except for data needed to comply with law or to establish, exercise, or defend claims. A parent or legal guardian may contact support to request deletion of a minor’s information.

Personal data may be stored or processed in other countries where service providers operate. Use of the site constitutes consent to such transfers, subject to safeguards.

Safeguards include contractual protections, confidentiality obligations, and technical measures that ensure partners protect information to comparable standards. Access is limited to purposes described in this policy.

This disclaimer may limit or clarify how certain rules apply. It takes effect when the user accepts this policy by signature, electronic acceptance, or accession through continued use of the services.

If there is any inconsistency between this policy and product‑specific terms, the terms most relevant to the service in use will apply to that aspect. This policy does not create rights beyond applicable law. Updates may occur to reflect legal or operational changes.

Cookies are small files stored on a device to recognise a browser and remember settings. They help the site function, provide statistics, analyse behaviour, personalise content, and improve services.

Types used:

• Essential cookies: security, sign‑in, and core features.
• Performance and analytics: usage, errors, and aggregate statistics.
• Functional: preferences and localisation.
• Advertising: subject to consent where required.

Retention: up to 1 year. Users can manage cookies in browser settings or via consent tools. Disabling some cookies may affect functionality.

Using the services signifies full acceptance of this privacy policy. The current published version applies to all processing and prevails over any prior versions.

If the policy changes, continued use after publication means acceptance of the updated document. Users who do not agree should discontinue use and request account closure.

Personal data may be shared in limited cases:

• Legal and regulatory: responding to lawful requests, court orders, or enforcing rights.
• Service provision: payment processors, KYC/AML providers, hosting, security, support, analytics, and communication tools.
• Business needs: fraud prevention partners, dispute resolution bodies, and auditors.

A current list of key processors and categories can be provided upon request through support. Providing data for these purposes represents consent to such sharing, limited to what is necessary and subject to confidentiality and contractual duties.

The site may include links to other websites that operate their own privacy practices. The operator is not responsible for how external sites collect or use information.

Users should review the privacy notices of any external website visited. Caution is advised before sharing personal details on third‑party platforms.